Water and wastewater services for Kent, Sussex, Hampshire and the Isle of Wight

Market Open

The competitive non-household market is now open.

If you are a non-household customer, you are now able to switch your water and wastewater retailer.

You can find more information about our role as a wholesaler and the role of retailers here.

If you are a household customer, these changes do not affect you.

Settlement timetable

In accordance with the Wholesale Contract / Wholesale-Retail Code – Business Terms, please find here a timetable showing the dates on which we will issue invoices to retailers for planned settlement runs.

Invoices will be issued electronically to the email addresses provided by retailers by 5pm on the date stated. If you have any queries, please contact miscinc@southernwater.co.uk

Emergencies

For water supply or wastewater emergencies, blocked drains or possible pollution, call:

0330 303 0368

(Calls charged at local rate)

Need help?

Type your question into the box below or see what other customers often ask.

Your area

Find out if Southern Water supplies your home, check your water quality or explore what's happening in your area.
 

For business

Important information
Southern Water has exited the non-household retail market from 1 April 2017. Find out more.
Important information for hon-household customers
Important information
Southern Water has exited the non-household retail market from 1 April 2017. Find out more.
Important information for retailers
Your final non-household bill
All you need to know about your final Southern Water bill.
Your final non-household bill
 
 
 
  Close box