Water and wastewater services for Kent, Sussex, Hampshire and the Isle of Wight

Exit statement

On 25 October 2016 Southern Water applied to exit the non-household retail market. As a result, from 1 April 2017, our non-household customers will transfer to Business Stream for the services they currently receive from Southern Water.

Need help?

Type your question into the box below or see what other customers often ask.

Account change

My account status has changed from non-household to household – what does this mean for me?

More information

Your area

Find out if Southern Water supplies your home, check your water quality or explore what's happening in your area.

For business

Important information
Southern Water is exiting the non-household retail market from 1 April 2017. Find out more.
Important information for hon-household customers
Your final non-household bill
All you need to know about your final Southern Water bill.
Your final non-household bill
Counting down to competition
Southern Water has sold its non-household retail business to Business Stream.
Counting down to competition
  Close box