My water tastes or smells unusual
Call our emergency phone line if your water suddenly tastes or smells distinctly unusual. One of our Water Quality Advisors will call you back, usually within 24 hours.
0330 303 0368
Why does my water taste or smell unusual?
Water across the country has its own distinct taste. That’s down to the chemical make-up of the water in different regions. You’ll have heard of hard and soft water. That’s about the amount of calcium or magnesium it contains and that depends on the geology of your local area. The chemical make-up of your water is normally nothing to worry about.
When your water tastes iffy it can be because of the higher presence of salts (calcium and magnesium) and specific metals such as iron, copper, manganese and zinc.
Other reasons your water tastes or smells unusual