Due to Government guidelines on lockdown, home visits are not currently being carried out but we are still taking and processing home visit requests. You will be called to make an appointment or reschedule, when it is safe to do so.
Helping you save
During the visit, an engineer will talk to you about your water usage and fit a variety of free water-saving devices – worth over £100 – such as tap inserts, water-efficient showerheads and dual-flush converters.
How will you know it’s us?
The visits are carried out by our partner, Aqualogic. All engineers have vans, uniforms and ID branded with both the Southern Water and Aqualogic logos.
Please ask to see ID before allowing anyone into your property.
Who can request a visit?
To book a visit, you must receive water and wastewater services from Southern Water and have a water meter. If that sounds like you, you can request a visit using the form below.
Request your visit