Incidents

Updates about known major incidents and planned work are shown on the map below.

Can’t see your issue on the map? Whether something is shown depends what’s happened, how many customers are affected and how long we expect it to last.
If you’re experiencing a problem that’s not shown, please check our Facebook or Twitter feeds for regular, local updates.

Latest updates

Contact us

We’re here to help you if you need us – contact us using our online form or by calling our 24 hour emergency number.

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What to do in an emergency

Practical guides to dealing with water-related emergencies in and around your home.

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Priority services

Let us know if you or a loved one needs extra support, including in an emergency.

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Water stories

Personal stories about the things we do behind-the-scenes to provide water for life.

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Latest News
Check our news pages for our latest updates, announcements and articles.

Read our latest news
 
 
 
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