Book or enquire about our tours
To register your interest in our Beyond the Drain tour, please complete this form with your details.
Need help with your water, wastewater, account or bill? You've come to the right place.
We provide various building and development services to help you complete your project and get you connected to the network.
Help and resources
We provide a range of commercial services across our region. You can learn more and enquire about them here.
Useful Commercial links
Here you can access all the information you need about our retailer commitment, our policies and more.
Here you'll find all the latest information on what's happening in our region including our current Pathfinder projects.
Useful Region Links
Need help with your water, wastewater, account or bill? You've come to the right place.
We provide various building and development services to help you complete your project and get you connected to the network.
Help and resources
We provide a range of commercial services across our region. You can learn more and enquire about them here.
Useful Commercial links
Here you can access all the information you need about our retailer commitment, our policies and more.
Here you'll find all the latest information on what's happening in our region including our current Pathfinder projects.
Useful Region Links
Here you can learn more about us and our ambitions and the people, organisations and policies that underpin our business.
Check for updates in your area
Come along to our free educational tour and go behind the scenes at our treatment works to learn what happens to your wastewater.
With a guide, headset and wearing safety gear, you’ll follow the journey of wastewater as its travels through the treatment process, learning how we manage everything that goes down the drain and how storm overflows work.
In our education space, discover the history of sewers, our role in the water cycle, and the steps we’re taking to improve the health of rivers and seas.
School groups can enjoy our interactive workshop, and everyone has the chance to explore careers in the water industry and ask plenty of questions.
School tours are suitable for primary age from Key Stage 2, secondary age students and further education students (7-18+ years). They help bring the science and geography curriculum to life — and we’re happy to focus on a specific curriculum areas.
Community tours are designed for a wide range of community groups and clubs.
We welcome students and adults with Special Educational Needs (SEN), with group and individual needs being discussed with you beforehand.
To book or enquire about one of our tours complete the form below.
If you’re a teacher and you’d like to visit before you book, then get in touch by emailing schooltours@southernwater.co.uk.
We also offer travel bursaries of up to £500 to eligible schools.
Tours at our sites take place on:
School tours start at 10am and finish around 1.30pm and community tours run from 2pm to 4pm.
We can only accommodate one class per visit with a class size of approximately 30 pupils. We require a minimum of one adult for every eight pupils at Primary school age, one adult for every ten pupils at Secondary school age and one adult for every 15 college students.
For safety reasons, the tours are completed in two groups of approximately 15 people and every group must have an allocated member of staff as the group leader and a named first aider.
Our group tours can accommodate up to 10 people who are part of a community group or club. Larger groups will need to be split over two visits. Your group leader is responsible for everyone on the tour and should tell us in advance about any specific needs, like accessibility, so that we can make sure your have a great visit.
You’ll get to see the wastewater cleaning process in action. Wearing safety equipment (PPE) — including gloves, a fluorescent jacket and a helmet — you'll walk around the site with the guide, hearing all about what you’re seeing through a headset in your hard hat.
Our Beyond the Drain tour takes you through the scientific processes used at the treatment site with fun and engaging ways to learn all about the important work that goes on there and how we are part of the water cycle. We'll explain how fat, oil, grease and wet wipe cause blockages in drains and you'll also get a real insight into how storm overflows work.
The second part of the tour takes place in our education space. Hear about who invented sewers in the first place and what our complex sewer network looks like today.
Learn more about why storm overflows are used, the work being done to reduce this — as part of our Clean Rivers and Seas plan — and how you can help improve the health of your nearby rivers and seas. There is also an interactive 'slow the flow' workshop to understand how slowing the flow of rainwater into the sewers can significantly reduce the use of storm overflows.
The visit finishes with information about the range of career opportunities available in the water sector with plenty of time for a chat with industry experts.
Where possible, we’ve made adjustments at our sites to make them more accessible including:
We’re committed to making our experiences welcoming for everyone. If you have specific accessibility needs or would like to discuss the route in more detail, please contact us — we’re happy to help.
We make sure our tours are inclusive and accessible for all, with group and individual needs being discussed with you beforehand.
For example, we can provide a virtual tour in advance with our Wastewater Quest session that takes place at your school. The session helps students understand what they’ll see on the day and show them the safety equipment they’ll need to wear.
Schools that meet one of the below criteria are eligible to apply for a travel bursary of up to £500:
Register your interest for a travel bursary by selecting 'yes' on the form.
Before your students visit, why not come along and see for yourself what the tour is like, and discuss any individual needs?
Teacher-only visits can be arranged after school on a regular tour day for each site, or on an agreed date in the school holidays. If you’re interested in coming along to find out more before you book, then get in touch by emailing schooltours@southernwater.co.uk.
To register your interest in our Beyond the Drain tour, please complete this form with your details.
Local schools can get free education sessions on the Rivers Test, Itchen, Hamble, Dour and Gatwick Stream and on the Isle of Wight.
We've got lots of free educational resources to help your school or community group learn all about the water cycle and what we do.
Here you can find out more about our community and educational talks and how you can book a free talk for your school or community group.