As a Self-Lay provider, we recommend that you submit a Point of Connection application online via our GetConnected portal.
Please view our Guidance Notes before beginning any application to help you prepare any required information we need from you.
We’ll review your application within five calendar days of receipt and you’ll receive a point of connection report within 14 calendar days – unless your site is complex, in which case this timescale will increase to 28 calendar days.
A complex site is one where any of the following apply:
Number of plots on site over 500
Special engineering difficulties identified
Mains pressure (where the site is higher than the reservoir on a gravity-fed system)
Reinforcement that may require more than laying or upsizing a main (e.g. booster pump)
Highways constraints (e.g. major trunk road/motorways where a site meeting with a highway authority is specifically required)
Environmental issues in respect of SSSI or other designated sites
Site of archaeological interest
Third party and Crown Estate land
Protected undertakers (e.g. other utilities and Network Rail)
Schedule 13 Water Industry Act 1991 constraints
An application fee will be required based on the number of units capacity is being checked for and is detailed on the application forms. You can also work out the approximate costs for the site specific work using our connection charging calculator.