Water stories

Without water, life as we know it would be impossible. It's vital for essentials like drinking, cooking and cleaning – and crucial to the things we enjoy, whether that's brewing ale or setting the sail. Here are some stories about what we do behind-the-scenes to provide water for life.

Offering a fresh start to customers facing hardship

Joe makes sure customers entitled to financial support receive the help they need to turn things around.

Joe's story...

Working with farmers to improve soil health and water quality

Fiona's working with farmers in the Western Rother area to raise awareness of the importance of soil health.

Fiona's story...

Supporting charities in the communities we serve

Tracy from the Aldingbourne Trust welcomes our Corporate Volunteers back on site to support the charity's valuable work.

Tracy's story...

Keeping an eye out for local wildlife

Martin recently rescued two winged visitors from our wastewater treatment process. 

Martin's story...

Developing fresh talent to support you in the field

Emily-Jo loves seeing our apprentices develop and progress in their careers.
Emily-Jo's story...

Making a difference for those facing difficult circumstances

Rachel provides help and reassurance to customers who are facing difficult circumstances. 

Rachel's story...

Monitoring soil health to protect crops and local water quality

Fiona prepares to share the findings of a five-year study into how soil health and local water quality can be protected.

Fiona's story...

Working together to improve our services for you

Tony explores what changes we can make to improve our services for you.

Tony's story...

Protecting your community from floods

Steve works with local organisations to keep drains flowing, so you're less likely to suffer a blockage.
Steve's story...

Supporting and fundraising for people with Alzheimer’s

Lucy comments on our charity partnership with Alzheimer's Society, which raised over £65,000 to support those living with dementia.

Lucy's story...

Improving the quality of local waterways

Eva is working to prevent pollution events and improve the quality of the South East's waterways.

Eva's story...
Daryl Bennett

Bringing colour and inspiration into people's lives

A mural by Daryl transformed one of our public spaces into a colourful story about where water comes from.

Daryl's story...

Balancing supply and demand while protecting river habitats

Sam explains how we’re creating a resilient water supply for customers in Hampshire while protecting the natural world.

Sam's story...
Thelo Clarke

Keeping people connected to their community

During lockdown, Thelo helped our volunteers make a call a week that made and a big difference.
Thelo's story...

Improving our online and digital services

Samantha talks to us about the changes we’ve recently made to our online developer services.

Samantha's story...

More water stories

You can read even more water stories here.

Read more stories...
Close agent lightbox  Close box