There is currently 1 live water incident
View all
live water incidents
Skip to main content
Household
Developing
Retailers
Accessibility
About us
Contact us
Household
Developing
Retailers
Retail
Retailer portal
Sign in
Portal help guide
Portal issues
Working with us
Our retailer commitment
Engagement policies
Wholesale charges
Accredited entities
Meter reading services
Retailer consultation
Trade effluent
What is trade effluent?
Consent
Charges
Monitoring
Enforcement
Contact us
Businesses
Tankered waste
Reception sites
Domestic wastes
Commercial wastes
Charges
Waste services
Contact us
Standpipes
Standpipe hire
Standpipe use locations
Standpipe use map
Trade effluent
What is trade effluent?
Consent
Charges
Legislation
Monitoring
Enforcement
Contact us
Biosolids
Biosolid recycling
Agricultural benefits
Accessibility
About us
Contact us
Enter a search term
Perform search
We've refreshed our website! Find out
what's changed
or if something's not quite right
let us know
.
Retailer portal issues
For any issues logging in please call the Wholesale Services team on
0330 303 1272
.
Retailer details
Retailer reference *
Adviser name *
Contact number *
Email *
SPID being entered
Form type *
MOSL process *
Attach a screenshot
Screenshot(s) included?
Yes
No
If 'No', Why?
Error details *
Other useful information
Our charges
Moving home
Your Account portal
Difficulty paying your bill
Priority services
Close box
Close box