A resilient water future
Smart metering will help us achieve our long-term water resilience ambitions. Here’s a snapshot of our current non-household metering landscape:
- 56,000 non-household water consumers
- 92% metered
- Non-household consumers forecast to increase by 14% by 2030
- Increase in AMR data transmission rate failures
Our smart metering plan forms part of our broader Water Network Resilience Strategy which will see us reduce leakage by more than 50% by 2040, deliver Target 100 by 2039 and achieve our non-household retail market water-efficiency ambitions.
Here’s a summary of our smart metering rollout plan:
- Trialling clip on technology during 2021
- Procurement of smart meters has started
- Rollout plan is likely to be regional with first meters being installed in February 2022
- Transition period will include AMR replacements due to limited communication technology in some parts of our region
- Meter reading may be challenging during the transition period as new technology is adopted
- More details on meter reading services in early 2022
We answer some frequently asked questions below. Please check back for regular updates as the development of our strategy and the meter rollout progresses.
Frequently asked questions