Set up an account to view or pay bills, track water use, submit meter readings, and change details.
Our relationship with the environment is a vital element of our business. Ensuring we act in a responsible, sustainable way is an essential part of how we work.
Climate change is a significant issue in the South East because global warming could lead to changes in our weather with an increased threat of droughts and flooding.
We are committed to protecting the environment and work to maintain international environmental standards.
As early as 1995, we committed to recycling all sewage sludge as treated biosolids.
To meet long term challenges of water stress, we need to develop a more integrated approach to managing the water environment.
You’ve probably seen the headlines – plastic waste is polluting our oceans and stray microfibres have contaminated our precious waterways, wildlife and food.
We publish a large amount of environmental information and will continue to add to this.
We're committed to providing greater transparency about our environmental performance.
Stringent UK and European legislation governs much of the work we do, in both the supply of drinking water and the treatment and safe recycling of wastewater.
We work with conservation experts on projects that improve the environment and open it up for our communities.
Our sewers and the drains in your home are only designed to carry the three Ps – pee, poo and paper.
Target 100 is a commitment to our customers – we'll support them to reduce personal water use to an average of 100 litres each per day.
Water is essential to every aspect of our lives. But our water supply faces big challenges.