Community ambassadors
We love meeting our customers and making sure everyone feels valued and listened to. Our Community Ambassadors visit local communities across the region, answering questions and sharing advice. They offer practical tips on saving water, reporting leaks, keeping drains clear and accessing help with bills or customer support.
You may see our mobile Water for Life hub out and about at weekends and during school holidays. Taking part in community events helps us hear what matters to you and gives us the chance to explain what we’re doing, why it’s important, and how we’re working to improve our services.