Water meters

Find out if you have a water meter, where it is if you do, how to submit a reading, and how to apply for a meter if you don’t.

Do I have a water meter and where is it?

Find out if you have a meter, where to find it and how to read it.

Find your meter

Submit your meter reading

You'll need the reference numbers on your latest bill to submit a new meter reading using our online form.

Submit a reading

Apply for a water meter

If you don't have a water meter, you can apply to have one installed.

Apply for a meter
My meter is broken

Tell us via our Live Chat or send us an email using our contact form.


My meter reading is wrong

If you think the meter’s broken, please contact us below:

Get in touch

Or, check for a leak in your home.

Or, if you’re sure you don’t have a leak, then check out other reasons why your bill might be higher than you expected.