Water meters
Find out if you have a water meter, where it is if you do, how to submit a reading, and how to apply for a meter if you don’t.
Do I have a water meter and where is it?
Find out if you have a meter, where to find it and how to read it.
Submit your meter reading
You'll need the reference numbers on your latest bill to submit a new meter reading using our online form.
Apply for a water meter
If you don't have a water meter, you can apply to have one installed.
My meter is broken
Tell us via our Live Chat or send us an email using our contact form.
My meter reading is wrong
If you think the meter’s broken, then tell us via our Live Chat or send us an email using our contact form.
Or, check for a leak in your home.
Or, if you’re sure you don’t have a leak, then check out other reasons why your bill might be higher than you expected.
