Self-lay providers

Log in to our GetConnected portal and select ‘Lay a new main’. Complete all the details including whether you’d like us to do the design and make your payment. We’ll review your application within five days. 

We’ll email you when your Point of Connection report is ready and upload it to your GetConnected dashboard within 14 days, or 28 days if your site is complex. 

Once you’ve confirmed the point of connection, you can submit your mains design or ask us to design it for you and pay the relevant fee. 

We’ll assess your design and respond within 14 days. Once accepted, we’ll send you a form to sign and ask you to pay any non-contestable costs and outstanding payments before moving forward.  

All parties must sign and return the adoption agreement to selflay@southernwater.co.uk. This confirms when the water source connection will be made. We’ll sign and send you a copy too. 

Within the GetConnected portal, tell us how you want to make service connections and what meters you need. 

Once everything is complete and documents checked, we’ll send your Declaration of Vesting certificate via GetConnected.