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Help & Support

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Help & Support

Need help with your water, wastewater, account or bill? You've come to the right place.
Accounts and billing Water supply Wastewater Water advice Flooding and leaks

Useful links

Ways to pay your bill
Tell us you're moving
How to save water in your home
Building & Development

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Building & Development

We provide various building and development services to help you complete your project and get you connected to the network.
Water services Wastewater services Planning your development Self-lay schemes New appointment variations Our Charges

Help and resources

GetConnected Portal
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Call Developer Services on 0330 303 0119

Find Your Supplier
Commercial

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Commercial

We provide a range of commercial services across our region. You can learn more and enquire about them here.
Tankered waste Business trade effiuent Standpipes Biosolids

Useful Commercial links

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Retailers

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Retailers

Here you can access all the information you need about our retailer commitment, our policies and more.
Working with us Retail trade effluent Saving water in your business Wholesale Charges

Useful Links

Smart Metering Strategy
Accredited Entities
How to spot water leaks in your business
Our Region

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Our Region

Here you'll find all the latest information on what's happening in our region including our current Pathfinder projects.
Healthy rivers and seas Improvements in your area Water levels Water scarcity

Useful Region Links

Rivers and seas watch
Clean Rivers and Seas Task Force
Catchment First
About Us

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About Us

Here you can learn more about us and our ambitions and the people, organisations and policies that underpin our business.
Annual reporting Environmental performance Our plans Careers Get involved Corporate governance

Popular News

Work started on new Staplefield wetland
New partnership with local councils
New riverside hide for Andover schoolchildren

View all of our news

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Contact Us

Here you can find out how to contact us when you need to make an enquiry, send us feedback or make a complaint.

Our complaints procedure

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My Account Login

Log in to your customer account to change your personal details, view and pay your bills, and get more help and advice.