Contact us – Developing and Building

If you just need to talk to us

Calls charged at local rate Monday to Friday, 9am – 3pm. We are closed on Saturdays, Sundays and Bank Holidays.

0330 303 0119

There is lots of guidance on our webpages – if you can’t find what you are looking for please contact us and speak to a dedicated member of the Service Desk team who will be happy to help.

If you just need to email us

There can be a lot to do and remember when you’re making applications. If you can’t find what you are looking for on our webpages you can email us.

If you’re a homeowner, builder, developer or consultant please email us at: [email protected]

If you’re a Self-Lay Provider please email us at: [email protected]

If you’re a New Appointment and Variation please email us at: [email protected]

If you'd prefer to write to us

Please send your letter or correspondence to:

Developer Services, Southern House, Yeoman Road, Worthing, West Sussex, BN13 3NX

If we've let you down

We want to put it right - give us a call. Available Monday to Friday, 9am – 2pm.

Our Developing and Building Portal

If you're building a new house, extension, or a large development and need waste and water supply services you can apply on our dedicated portal - Sign up for an account to make your application.


What should I do before submitting an application?

Check your property or development is located in our supply area: Area-of-operation.

Read the relevant guidance notes; Connection-services-for-homeowners-and-builders and Connection-services-for-our-business-customers.

Most applications require a fee to be paid before we can process your application, you can review our Connection-charging-arrangements.

Get in touch

We’re here to help you if you need us. We will aim to reply within 10 business days. Please fill in the form below with as much information as possible to help us handle your enquiry.

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