Report a leak in a public place

Your help is vital as we’ve got thousands of miles of water pipes. If we work together, we can get leaks fixed faster. Find out how we fix leaks once they have been reported.

What does each type of leak look like?

Leaks water trickle
Trickling or a damp patch on the ground
puddle of water
Water has formed a small puddle or water bubbling from the ground
water flowing
Water is flowing quickly across the ground and/or is creating a large pool of water
water burst
A burst, water is spraying out of the ground

How to check if the leak is in our area of supply?

You can check if the leak is in our area of supply by entering your postcode into our interactive Water checker. If your address isn’t listed it could be that your postcode is not yet included in the search tool and you can check this via the Water UK Website

Check postcode

If the leak is in our working area, please return here and follow the easy steps below to report it.

This is an urgent leak
Please call us immediately on:
0800 820 999