What is water pressure?
It’s the force of water that gets pushed through pipework and results in how strong the flow is that comes through your tap.
Why do we manage your water pressure?
We monitor for water pressure all the time because it’s a great way for us to prevent leaks, save our precious water, ensure you have a constant supply and reduce your bills at the same time.
I want to increase my water pressure
Sometimes, you simply don’t have a strong enough flow of water coming through your taps. It might take longer to fill a kettle or a toilet cistern. There’s a small chance it could be because of changes we’ve made to the water pressure, or it could be something that’s specific to your property, such as your stop tap that’s not fully open.
Watch our short film on how to increase your water pressure.
Why does my water pressure change?
That’s down to a few different factors. It can be as simple as how much other householders are using at the same time as you. So, water pressure is high at night (a stronger flow through your taps) when few people are using it and lower during certain times of the day when lots of people are using it.
Why is my water pressure different to other people’s?
This is also down to a few factors. It can depend on the local geography, whereabouts your home is in relation to our service reservoir or water tower, and how much higher (in terms of ground level) either of these are in relation to your home. Did you know, for instance, that homes at the top of a hill will receive water at a lower pressure than those at the bottom?
How managing pressure fits into our bigger plans to save our precious water
If you’re interested in knowing more about the way we manage water pressure and why, have a read of our Water Resources Management Plan. It’s all about how we’re preserving water for the future, improving water quality and protecting the environment.
No tap water?
If there is little or no water running from your tap then there may have been a burst water main in your area. Turn off the taps and contact us on 0330 303 0368 and a customer services adviser will give you more information.
If we are carrying out work on our network which would interrupt your water supply for more than four hours, we will let you know at least 48 hours in advance, usually by letter or card.
Customers with additional needs, such as kidney patients on home dialysis, can join our confidential register for priority supplies in the event of an interruption to water supplies.