I want to report a blocked or flooded sewer

If you see fluid coming out of a manhole cover and it’s creating some sort of flood, then there’s probably a build-up in the sewer that’s stopping the contents from moving.

Speak to someone now

Chat to one of our team online. Available Monday to Friday, 8am–7pm and Saturday 8:30am–2pm.

Or call and speak to us over the phone. Available Monday to Friday, 7am-11pm and Saturday and Sunday, 7.30am-10.30pm. If an emergency, you can call our 24-hour emergency line. Calls charged at local rates.

Or you can use the form below. We need to know where to find it so we can solve the problem before it gets worse and affects people’s homes and the environment.

You can also check to see if the problem is in our working area with our postcode checker. We’ve also got some information about problems with the drains on my property to help you.

A photo can really help our technicians to find and investigate the problem. (Accepted filetypes: JPEG, PNG, GIF.)