Faulty plumbing in your home
Illegal connections happen when appliances or plumbing in your home or business are connected to the wrong sewer, resulting in pollution.
Where does my wastewater go?
Until the 1960s, most houses were fitted with drains that mixed wastewater (showers, toilets etc) and surface water (rain runoff from roofs etc.) into one combined sewer system.
Many buildings still have a combined system, but more modern buildings have separate drains connecting to either a foul sewer or a surface sewer.
- Foul (wastewater) sewers take all flows from household appliances, including toilets, washing machines and kitchen sinks, to one of our treatment works. Here we treat the wastewater so that it can be safely returned to the environment.
- Surface water sewers take clean rainwater that has run off from roofs, driveways and pavements to local streams, rivers and the sea.
This separation helps relieve the pressure put on our wastewater treatment sites during heavy rain and as a result, prevents necessary storm overflows.
However, pipes to foul and surface sewers can be misconnected, having a negative impact on the environment.
What is an illegal connection?
Illegal connections can happen during work to extend or improve a house, when a new house is built, or simply when a new appliance is plumbed in. Pipes can be misconnected in two ways:
- If a waste pipe (for example, your dishwasher or toilet) is connected to a surface sewer this can contaminate clean surface water, polluting local waterways and impacting bathing water quality.
- If a surface water pipe (for example, a gutter collecting rain water) is connected to a foul sewer, this can overwhelm wastewater treatment sites during heavy rain as the system is unable to cope with the excessive water.
How do they cause pollution?
If any of your plumbing or waste pipes drain to a surface water sewer, the wastewater will pollute local watercourses.
Similarly, if clean water drains are misconnected, they can overload the foul sewer and our wastewater treatment sites, leading to flooding and the use of storm overflows.
A UK Water Industry report suggests around 140,000 properties are wrongly commented, although in some areas it could be as much in one in five, totalling to 500,000 nationwide. That's a huge potential for pollution.
Who is responsible?
The homeowner is responsible for pipework on their property up to where it joins the public sewer. This includes making sure that there are no illegal connections.
If you're unsure about what to do you can contact us for advice. Or, you can get help from an approved plumber.
If you're building a house extension, a new home or a commercial building, or simply making changes to your existing drainage, you may need a new connection to our sewer network.
What are we doing about it?
We're working together with local councils and the Environment Agency to identify illegal connections and put them right. Most of the time they're on private land, so we have to get permission from the home or land owner to rectify them. You can help by making sure that your plumbing is connected properly. Water UK have a useful guide on how to check for illegal connections.
If you're connected to a combined sewer, there's no risk of an illegal misconnection. However, we're looking at ways to slow the flow of water into our combine sewer system. Where possible, we're working with home and business owners to reconnect surface water pipes from the combined sewer to the surface water sewer. The decreases the amount of rainwater in the combined sewer and helps prevent storm overflows.
We’ve updated our Surface Water Management Policy to stop new developers from connecting surface water pipes into foul sewers and limit the number of surface water connections to the combined sewer. These will only be allowed under exceptional circumstances.
Although this won’t stop illegal connections, the policy supports our work to separate rainwater from wastewater to reduce the number of storm overflows and flooding incidents.
Developers make applications to connect to our wastewater network via a sewer connection application.
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