From sewers to surface water
and blocked drains, here you'll find information about our wastewater services
Our sewers and the drains in your home are only designed to carry the three Ps – pee, poo and paper.
Every year there are thousands of blockages in these pipes, caused by people flushing the wrong things down the toilet or pouring fat, oil and grease down the sink.
The cost of repairs and to clean up flooding can also add up to a hefty bill.
So, we are running a campaign between now and 2020 to visit homes in ‘blockage hotspots’ with advice on how to keep our sewers and your drains clear.
Our team will be knocking on the doors of nearly 20,000 homes each year to share information about what and what not to flush down the loo or pour down the sink and drains.
We’ll also be checking manholes and putting cameras in sewers to check they are working properly, and using high-powered water jets to clear any blockages we find.
Below are simple steps you can take to help protect your home from flooding and help keep our environment clear.
Click on an item in the list below to see how best to dispose of it.