As a customer of ours, you deserve the highest standard from us. Most of the time we achieve this but sometimes we get it wrong.
Our Complaints Procedure for the CON29DW Enquiry and the CommercialDW search tells you how we will handle your complaint and who to contact.
Alternatively, please call us and we will try to sort out your problem straight away. In line with government advice on COVID-19, we’re doing everything we can to protect our employees and customers, while making sure that we continue to supply our services.
Our ways of working have changed, and therefore we have a reduced telephone service. You can reach us on 0330 3030276 between 9am to 1pm (calls charged at local rate).
Alternatively you can email [email protected].