Construction of new buildings or converting existing buildings into multiple units, will require a new water supply. A water connection application facilitates this by connecting our large water mains - often found in the road outside your property - to your supply pipe. We do this by constructing a short length of ‘communication pipe’ between the two and installing any new water meters required.
Water Connection Applications
Below is a guide on what you need to do when making a water connection application, including links to make an application via our portal. We often refer to a water connection as a ‘Section 45’.
If you are building new homes and wish to take advantage of our Target 100 scheme, please submit your Building Control certificate confirming the number of water saving fittings that have been installed. If there are enough water savings to bring the average water consumption down to 110 litres per person, per day, (the current average is 130) you will receive an enhanced Income Offset of £565.00 per property.
This means that if both water and wastewater infrastructure charges apply, you could negate the need to pay Infrastructure Charges at all. More information is available on our connection charging arrangements page.
If you are building a new home or several homes and applying for a water connection, it is likely you may need a new sewer connection. To learn more and make an application please visit our sewer connection page. It is an offence to connect into our sewers directly or indirectly without our formal approval.
You can check if you're in our sewerage supply area by entering your postcode in our 'In your area' feature.