Get help with managing your account.

Information around your water supply, its quality and where it comes from.

Advice on dealing with waste and keeping your pipes clean.

Learn how to manage water issues and save water.

Dealing with and reporting flooding and leaks.

We’re here to help you get your development connected to the public water supply.

We’re here to help you get your development connected to the public sewer network.

Here’s what to do when you’re in the early stage of planning water and wastewater solutions.

When installing new water mains for your development, you can go through us or use a self-lay provider (SLP).

Find more information about NAVs, how they operate and how to make a bulk supply or discharge application.

Learn more about our connection charging arrangements for when you need to connect premises to the public water supply or a public sewer.

Across our region, we have 31 reception sites that can accept a range of domestic and commercial waste.

Trade effluent is any liquid waste discharged into our sewers from a business or industrial process on a trade premises.

When you need a supply of water outside our normal service, you can hire a standpipe from Water Services.

We provide a complete biosolids recycling service for farmers through our contractor ACS.

We want your experience with us to be simple and straightforward. Here you'll be able to find useful information and links for water retailers.

Trade effluent is any liquid waste (effluent) discharged into our sewers from a business or industrial process.

Every year the population of the South East grows, but the amount of available water remains the same. Learn what your business can do to save water.

Here you can find all relevant documents for wholesale charges and the timetable of settlement dates.

Here you can view our latest environmental reporting on bathing water quality, flow and spill compliance and pollutions.

Here you can view our investment plans for 2025-2030. These will help us to improve and protect our region's water environment.

Here you can access our latest water level figures from our main sources - groundwater, rivers and reservoirs.

The South East is running out of water. Find out what we're doing to tackle this challenge.

Here you can view or download both the latest and previous reports on our financial and non-financial performance.

Here you can find more information about our financial and non-financial performance and our priority projects.

Here you can view our short, medium and long-term plans for protecting our environment and ensuring our water supplies.

With over 2,000 employees delivering essential life services to more than four million customers, there is a role for everyone at Southern Water.

Read more about what we're doing to give back to our communities and customers and how we can help you too.

Here you can read more about our Board of Directors and their experience.