Saving water

Water is essential to every aspect of our lives. But our water supply faces big challenges. The population of the South East is growing fast, and climate change will bring droughts and more extreme weather.

So, with less water to go around it's vital we all save water. Working together we can:

  • make sure we use water wisely (and help you to do the same)
  • protect the beautiful environment we all share
  • make sure we’re fit for whatever the future might bring.

Our customers are already some of the most efficient in the country – partially as a result of our UK-first Universal Metering Programme which saw us install more than 450,000 meters. This saves 27 million litres of water a day – enough for 108 million cups of tea – and 60% of our customers an average of £162.

Target 100

Target 100Target 100 is a commitment to our customers – we'll support them to reduce personal consumption to an average of 100 litres each per day by 2040 while we reduce leakage by 15% by 2025 and 40% by 2040.

We'll encourage, support and incentivise our customers to understand the value of the water they use. At the same time, we'll invest in new, innovative ways of finding and fixing leaks.

How to save water

We've got lots of information and advice available from this page on how to save water at home and in the garden.

We're doing our best to reduce water wastage. We're offering free water saving visits to provide advice, look for leaks and fit water saving devices.

We rely on your help to find and fix leaks on our network. If you spot a leak while you are out and about, please let us know.

Report a leak      Water saving home visit