Find out how to save water, energy and money and learn a bit about your water supply
Do you have a leak on your water supply? Here we give you a number of steps to check if you have a leak.
You will need to locate your meter. This is usually outside your property.
Where you suspect that there is a leak on the supply pipe between the meter and the internal stop tap, we offer limited free leak detection work.
Contact us on 0330 303 0277 (calls charged at local rate) or read our Code of Practice for dealing with leakage.
If you suspect that there is a fault on the internal pipe work and/or fittings, please contact a tradesman. We do not offer a free service in this regard.