Covid-19 update

"As an essential public service, maintaining services to customers is vital. In keeping with government advice on Covid-19 we are taking all necessary steps to protect our workers while keeping our services running.


"Our teams will continue to operate sites, repair assets and continue with planned investments. Robust resilience plans are in place – our ways of working are changed but our mission remains the same.”


Notes to Editors:

  • Some customer facing events are being cancelled or alternative remote working such as conference calls are being substituted.
  • Key operational sites are being safeguarded in line with Southern Water’s contingency plan.
  • To help keep everyone safe during this unprecedented time, all our reservoir car parks are now closed. While walking routes are still available we’d ask that you continue to follow government advice and practice social distancing. We know this is challenging time for everyone and thank you all for your understanding.
  • We are using a careful balance of homeworking, technology and amending rosters to ensure resilience.