The News Room

Latest news

Customer Improvement Programme sees reduction in written billing complaints

Customer Improvement Programme sees reduction in written billing complaints

Southern Water has reported an 18% drop in written billing complaints since April as part of our Customer Service Improvement programme.

 

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Environment Agency executive joins Southern Water

Environment Agency executive joins Southern Water


Dr Toby Willison the former Acting Chief Executive and Executive Director of Operations at the Environment Agency, is joining Southern Water as Natural Capital and Environment Director.

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Southern Water publishes pioneering plan to cut pollution incidents

Southern Water publishes pioneering plan to cut pollution incidents

Southern Water has announced a comprehensive plan that demonstrates its commitment to reducing pollution incidents and helping to improve the environment.

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Vlogs, Blogs and audio files

Helping businesses tackle grease this National Fish and Chip Day

Helping businesses tackle grease this National Fish and Chip Day

It’s National Fish and Chip Day – many of us love visiting the chippy when we’re by the sea. With 700 miles of coastline across our region, our area’s fish and chips are enjoyed by locals and tourists alike.

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Home brewing: a staggering lesson about embedded water

Home brewing: a staggering lesson about embedded water

A step-by-step look at the process of home brewing – and a glimpse into the hidden water demands of the products we love.

 

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Being water-savvy in the hot weather

Being water-savvy in the hot weather

We’d like to say thank you to all those who are being extra-conscious of their water use and cutting usage wherever possible, especially with the current hot weather and demand being much higher.

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