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Water Operations

We have a diverse team of dedicated technical professionals working in the field and on our sites 24 hours a day, seven days a week, to ensure that safe, clean water is always available.

An aerial view of Goddards Green Wastewater Treatment Works

Our objective is to continuously and sustainably deliver high-quality, clean water to our communities.

To do this, we have a diverse team of dedicated technical professionals working in the field and on our sites 24 hours a day, seven days a week.

Some of their work involves maintaining pumps and electrical equipment, optimising treatment processes, operating valves in response to burst water mains and working with assets remotely from our control centre. Our people are relentless in their drive to serve our communities.

Operating and maintaining water abstraction and treatment plants to provide drinking water to over two million people.

The customer function of our water business, where our teams repair and replace water mains that deliver water to your taps.

A centralised control centre team which monitor service risks and operate assets remotely, to ensure that risks are minimised and our field teams are dispatched to the areas where they are needed most.

Ensuring that we are “always improving”, with the goal to achieve better water quality compliance, through better training, documentation, delivery of audit actions.

Working alongside Operations to maintain, repair and install equipment which automatically keeps our sites abstracting, treating and distributing wholesome water to our customers.

Engineer working on pipes

Water Operations careers and rewards

Whatever role you join us in, we offer genuine support, together with clear career paths and training programmes that will enable you to become a chartered professional. We welcome people with talent and drive. People who share our values and are inspired by what we’re trying to achieve.

We’re big advocates of health, safety, wellbeing and ethical behaviour. And we’ve created a hybrid work pattern (two to three days in the office and two to three days at home) to help our people work more flexibly.

  • Process Operators
  • Electricians
  • Mechanical Fitters
  • ICA Technicians
  • Water Network Inspectors
  • Process Scientists

Matt – Operations Manager Water Resources & Production, East Region

"I am so fortunate to work with such a dedicated and talented team of people, in a role which makes a meaningful contribution to the communities in which we live."


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