Independent challenge groups
Independent challenge groups are vital to how we work — they unlock fresh thinking, empower people to lead change, and drive the kind of innovation that keeps us moving forward. We have four independent groups who play to their own strengths and use their expertise to deliver action.
To provide robust, external, and independent scrutiny on our performance, priorities, and long-term planning from the perspective of customers. Watch the latest committee meeting.
To provide specialist and technical challenge and advice on environmental performance and strategies.
The use of informed customer panels to provide more open and inclusive challenge.
Technical support on quality of insight so stakeholders and customers can focus on what matters to them.