How would you like to pay
Ways to pay your bill
Pay us in the way that suits you best. Take a look at the different ways you can pay below.
You just need your customer number and payment reference, which you’ll find in the top right corner of your latest bill. The whole thing should only take a few minutes.
Struggling to pay the bill
We’re here to help. You may well be eligible for one of our discounts or payment schemes.
One-off payment online
Set up a Direct Debit
The easiest way to pay is by Direct Debit - set up and manage this online by creating an account with us.
Pay by phone
Paying with cash or cheque at the bank or post office
Pay your bill at the bank or post office with either a cheque or cash. Please take the payment slip from the bill with you to make the payment.
Paying by online banking
We've changed banks – from Natwest to HSBC. If you pay by Direct Debit, you don't need to do anything – these details will update automatically.
But if you pay by Bacs, standing order, or directly through your bank, you’ll need to update our account information to:
- Sort code: 40-02-50
- Account number: 91426907
Please note: You must quote the payment reference from the top-right corner of your bill.
I want to change my direct debit, bank details, address