Find out how the Landlord and Tenant Address Portal (TAP) enables you to manage tenant or property changes.

We’re working with all the other UK water companies to transform the way domestic landlords, housing associations and letting agents speak to us – saving you time and money.

The Landlord and Tenant Address Portal (Landlord TAP) enables you to manage tenant or property changes online quickly and easily, while keeping us updated – instead of time-consuming phone calls, letters or emails.

Simply create a free account at to:

  • update tenancy details
  • add or remove properties to keep your portfolio up to date
  • receive confirmation of changes more quickly
  • securely access your property management history in one place.

How Landlord TAP makes your life easier:

  • multiple users per account – gives you more flexibility across your business.
  • manage properties throughout England and Wales – one place for all your updates nationwide.
  • upload multiple changes at once – less time spent entering data.
  • download reports on your portal properties – access your history at any time.

Go to Landlord TAP