How would you like to pay
You can pay your bill in many different ways – please choose the one that suits you best, it should only take a few minutes.
You'll just need the customer number and payment reference from the top right corner of your latest bill.
If you're struggling to pay your bill, we're here to help – you may be eligible for one of our discounts or payment schemes.
You can also pay your bill by taking the payment slip from the bill to a bank or Post Office.
One-off payment online
Set up a Direct Debit
The easiest way to pay is by Direct Debit - set up and manage this online by creating an account with us.
Pay by phone
Paying by online banking
We've changed banks – from Natwest to HSBC. If you pay by Direct Debit, you don't need to do anything – these details will update automatically.
But if you pay by Bacs, standing order, or directly through your bank, you’ll need to update our account information to:
- Sort code: 40-02-50
- Account number: 91426907
Please continue quoting the payment reference from the top-right corner of your bill.