As a customer of ours, you deserve the highest standard from us. Most of the time we achieve this but sometimes we get it wrong.
If we do, we've set up a dedicated team who will resolve your complaint. Please call us on:
(Calls charged at local rate)
Lines are open 9am–5pm Monday to Friday. A personal case manager will take responsibility for resolving your complaint.
Alternatively, you can request a callback by completing our online form.
If you would prefer to write to us, please address your letter to the Customer Relations Manager at the following address:
PO Box 41