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Hosepipe ban exemptions

If you are a blue badge holder, on our Priority Services Register, or our WaterSure tariff for medical reasons, you will automatically be exempt.

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Enter your postcode to find out if restrictions apply to your area.

Sorry we can't find your postcode, please view our FAQ for help.

Am I exempt from hosepipe restrictions?

We understand that hosepipe bans can be challenging, especially if you have additional needs, such as a disability, illness, or other requirements.
 
If you are a blue badge holder, on our Priority Services Register, or our WaterSure tariff for medical reasons, then the restrictions will not apply, and you will automatically be exempt.
 
For a full list of exemptions please view our frequently asked questions.
 
If you think you might be exempt from restrictions, for a reason not listed above, please fill out the form below and we’ll get back to you as soon as possible.

Apply for an exemption

If you would like to apply for an exemption, please fill out this form with your details.

Apply for a temporary use ban (TUB) exemption

This can be found in the top right corner of your bill and is 8 or 10 digits long.

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