Wastewater charges for unmetered properties
The map below shows the areas of operation for the different water companies in our region. WaterUK also have a useful postcode checker that tells you who supplies your water and who takes away your wastewater.
Usually, we'll base your wastewater bill on your water meter reading – this will be provided to us by your water company. If it's not possible to meter your water supply, you'll switch from paying unmetered charges to paying assessed charges. These are calculated in various ways, for example the number of bedrooms in your home or on single occupancy.
Where a wastewater-only customer receives an assessed measured charge for water services, we'll also switch that customer to assessed wastewater charges. In this situation, we use your water company's method of assessment to calculate your wastewater bill.
Each independent water company has its own method of calculating assessed measured charges. Therefore, our wastewater charges reflect those differences. If the number of occupants in your property changes, please inform your water company, who'll then inform us.
