Account Login

Help & Support

Go Back

Help & Support

Need help with your water, wastewater, account or bill? You've come to the right place.
Accounts and billing Water supply Wastewater Water advice Flooding and leaks

Useful links

Ways to pay your bill
Tell us you're moving
How to save water in your home
Building & Development

Go Back

Building & Development

We provide various building and development services to help you complete your project and get you connected to the network.
Water services Wastewater services Planning your development Self-lay schemes New appointment variations Our Charges

Help and resources

GetConnected Portal
Contact Us
Call Developer Services on 0330 303 0119

Find Your Supplier
Commercial

Go Back

Commercial

We provide a range of commercial services across our region. You can learn more and enquire about them here.
Tankered waste Business trade effiuent Standpipes Biosolids

Useful Commercial links

Contact Us
Retailers

Go Back

Retailers

Here you can access all the information you need about our retailer commitment, our policies and more.
Working with us Retail trade effluent Saving water in your business Wholesale Charges

Useful Links

Smart Metering Strategy
Accredited Entities
How to spot water leaks in your business
Our Region

Go Back

Our Region

Here you'll find all the latest information on what's happening in our region including our current Pathfinder projects.
Healthy rivers and seas Improvements in your area Water levels Water scarcity

Useful Region Links

Rivers and seas watch
Clean Rivers and Seas Task Force
Catchment First
About Us

Go Back

About Us

Here you can learn more about us and our ambitions and the people, organisations and policies that underpin our business.
Annual reporting Environmental performance Our plans Careers Get involved Corporate governance

Popular News

Work started on new Staplefield wetland
New partnership with local councils
New riverside hide for Andover schoolchildren

View all of our news

Kids from Sherbourne House School on the Our River Our Water Programme

Educational resources

We're passionate about giving back to our local communities. Part of this involves providing free educational resources to help people learn more about water and what we do.

Free activity downloads

background

What we can offer

children learning about water outdoors in a river

Our River, Our Water outdoor learning

Local schools can get free education sessions on the Rivers Test, Itchen, Hamble, Dour and Gatwick Stream and on the Isle of Wight.

Beyond the Drain school tours

Our Beyond the Drain tour gives students a behind-the-scenes peek into the scientific processes used at our Peacehaven treatment centre.

two children using new wave educational resources on a laptop

Primary New Wave educational resources

Suitable for KS1 and KS2, our curriculum-linked New Wave primary education programme includes free downloadable resources for in-school lessons, workshops, and assemblies.

Secondary New Wave educational resources

Suitable for KS3 and KS4, our curriculum-linked New Wave education programme includes free downloadable resources for secondary schools.

Let's talk water

Book one of our volunteer speakers who can visit your school, local adult community or youth group, and talk about how we get water flowing to your taps and what happens when you flush your loo. You'll even learn how we treat water and recycle it back to nature.