Water meters

We've installed water meters for our customers across our region between 2010 and 2015. Having a meter puts you in control of your bill because you only pay for the water you use.

Metering programme closure

If we've been unable to install a meter at your property, from the 1 April 2017, the way we charge is going to change.

Metering programme

Our five-year programme to install nearly 450,000 meters across Kent, Sussex, Hampshire and the Isle of Wight concluded in late 2015.

Apply for a water meter

You can apply for a water meter online using our simple form.

Facts about meters

Find out how water meters work and who is responsible for them.

Your meter reading

Find out how to read your meter and learn more about our new AMR meters.