Get in touch
If you would like to get in touch with the ICECG, please fill in this simple form.
Need help with your water, wastewater, account or bill? You've come to the right place.
We provide various building and development services to help you complete your project and get you connected to the network.
Help and resources
We provide a range of commercial services across our region. You can learn more and enquire about them here.
Useful Commercial links
Here you can access all the information you need about our retailer commitment, our policies and more.
Here you’ll find the latest information on what’s happening across the region, including planned improvements near you.
Useful Region Links
Here you can learn more about us and our ambitions and the people, organisations and policies that underpin our business.
Need help with your water, wastewater, account or bill? You've come to the right place.
We provide various building and development services to help you complete your project and get you connected to the network.
Help and resources
We provide a range of commercial services across our region. You can learn more and enquire about them here.
Useful Commercial links
Here you can access all the information you need about our retailer commitment, our policies and more.
Here you’ll find the latest information on what’s happening across the region, including planned improvements near you.
Useful Region Links
Here you can learn more about us and our ambitions and the people, organisations and policies that underpin our business.
Check for updates in your area
The Independent Climate and Environment Challenge Group (ICECG) provides expert, independent advice and constructive challenge to Southern Water. It plays a vital role in shaping our environmental plans and making sure we deliver on our commitments.
Established in 2022 the ICECG brings together experts from different fields to share science-based insights and a range of perspectives. By understanding changing expectations and environmental challenges, the group helps us make informed, responsible decisions for the future. It’s part of our commitment to increase our transparency, accountability, and highlight the difference feedback makes.
You can read their terms of reference for full details.
The ICECG is chaired by Martin Hurst, an independent expert in climate change and sustainability. Group members are carefully selected for their expertise and independence across key areas including regulation, conservation, agriculture, and local government.
Meetings are held at least quarterly. The most recent meeting was on the 15 April 2026 and focused on pollution incidents and our reduction plan, groundwater infiltration impact 2025/26 - Q1 Performance, keeping surface water out of sewers and regulation and policies.
The ICECG met in April to review progress on Southern Water’s environmental performance and future priorities. Members discussed pollution reduction, groundwater impacts following a wet winter, and work with local authorities to reduce surface water entering the sewer network. The Group challenged how environmental investment is targeted and measured, and stressed the importance of clear, credible communications with customers and stakeholders. Members also considered upcoming regulatory reforms and reaffirmed the Group’s independent role in providing robust challenge on behalf of the environment.
Meeting focus and agendas are developed closer to each meeting and will be shared here once confirmed.
Here you can view the panel’s annual reports and minutes from previous meetings during the past year.
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If you would like to get in touch with the ICECG, please fill in this simple form.
Have a question? Find useful information and advice about your water, wastewater, account or bill.
We want you to be confident that we’re operating in your interests. That’s why we publish a summary of our financial and non-financial performance every six months, alongside regular updates on the priority projects you helped us identify in our Business Plan 2025–30.
Here you can read more about what we're doing to give back to our communities and customers and how we can help you too.