Water and wastewater services for Kent, Sussex, Hampshire and the Isle of Wight

Market Open

The competitive non-household market is now open.

If you are a non-household customer, you are now able to switch your water and wastewater retailer.

You can find more information about our role as a wholesaler and the role of retailers here.

If you are a household customer, these changes do not affect you.

Need help?

Type your question into the box below or see what other customers often ask.

At home

Our new-look website is launching soon. Take a look at our test pages and tell us what you think.
Learn more

Fight The Unflushables!
We’ve joined forces with CCWater to help customers banish unflushable items forever!
Fight The Unflushables!
Water-saving home visit
We are offering water-saving home visits in selected areas, Find out if you qualify
Find out if you qualify for a water-saving home visit
Brighton sewer tours
Ever wondered what lurks beneath the streets of Brighton? Why not find out by booking a tour
Book a tour of the Brighton sewers
  Close box